Privacy Policy
Introduction
Creatifi Holidays is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, address, email address, phone number, and other similar information.
- Travel Preferences: Information related to your travel preferences, such as destination choices, accommodation preferences, and special requests.
- Payment Information: Credit card details or other payment information required for booking and payment processes.
- Technical Information: Information about your device, browser type, IP address, and browsing activity on our website.
How We Use Your Information
The information we collect is used for the following purposes:
- Booking and Travel Arrangements: To process your bookings and provide you with the travel services you request.
- Customer Service: To communicate with you regarding your bookings, provide support, and respond to your inquiries.
- Personalization: To tailor our services to your preferences and provide personalized travel recommendations.
- Marketing: To send you promotional materials and updates about our services, which you can opt out of at any time.
- Improvement: To improve our website, services, and overall customer experience.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted partners and service providers who assist us in operating our business and providing services to you.
- Legal Obligations: Authorities if required by law, or to protect the rights, property, or safety of Creatifi Holidays, our customers, or others.
Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and strict access controls.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt out of receiving marketing communications from us at any time.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Creatifi Holidays
43, Watling Avenue, ME5 7HA
Email: mail@creatifiholidays.com
Phone: +44 1622 292353
Effective Date: July 10, 2024
